Capability
Autopilot
The agent that sits inside your product, answers from the sources you approved, and runs the flows your team authored, all through one chat surface.
Live preview, a conversation
I cannot find where to add a second payout account.
Payout accounts are under Settings, Payments. You need the Finance role to add one. I can walk you through it from here.
Answered from: Payouts guide, Roles and permissions
A chat bar and the panel above it. ARCY paints nothing over your interface.
What it does
A user stuck at a step has two bad options: guess, or leave and open a ticket. The agent is the third one. It is on the page they are stuck on, it knows what your documentation says, and it can carry out the step rather than describe it.
- Answers product questions from the sources you approved, never from the open web
- Runs an authored flow, so the step gets done rather than explained
- Knows who it is talking to, when you have identified them
- Speaks in the language you set, and in the persona you wrote
How it works
- One script, on your pagearcy.js is a single script that renders the chat bar. It has no framework of yours to match, adds no attribute to your source code, and takes no behavioral options in code: everything is configured in the dashboard.
- It answers from what you gave itSources are the agent's only grounding beyond the page it is on. When nothing you provided covers the question, that gap is reported to you rather than filled in with a guess.
- It runs your flows in the same conversationWhen a question matches something your team authored a flow for, the agent runs it. The bar becomes the flow's status while it goes, and the user can stop it at any point.
- The user starts every conversationThe agent waits. It sends no unprompted message, and no signal ARCY derives about a struggling user causes it to speak first.
The technical detail is in the documentation
The documentation is the maintained version, written for the person who will install this. This page does not restate it.
Read the documentationRelated
Put it on your own product
Book a walkthrough and we will run the agent against your real site, on the step your users get stuck on.